Saddles can be returned within 7 days of receipt for a refund if in pristine saleable condition, you will require an RA (Return Authorisation No) issued from our office by e mail. ([email protected])
Custom orders (Template and special custom colors) are not returnable.
If you need to return other items, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address and orders are usually dispatched within 24 hours. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose.